Welcome to https://futurewaveaccounting.co.uk (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the assorted services offered by FutureWave Accounting Ltd (“FWA”) (collectively, “Services”) (“Authorised Customers”).

“Personally Identifiable Information”

refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, national insurance number, and credit card information. Personally Identifiable Information does not include information that FWA collects anonymously (that is, without identification of the individual user). Nor does it include demographic information not connected to an identified individual.

What Personally Identifiable Information does FWA collect?

We may collect basic user profile information from all our Visitors. We collect added information from our Authorised Customers. This includes name, email address, phone number, address, social media profile information, and the nature and size of the business. It may include the nature and size of the advertising inventory that the Authorised Customer intends to purchase or sell.

What organisations are collecting the information?

In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorised Customers. We do not control how these third parties use such information. We do ask them, however, to advise how they use personal information provided to them from Visitors and Authorised Customers. These third parties may be intermediaries that act solely as links in the distribution chain. This means that they do not store, keep, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customise the Site. It also helps us to make appropriate service offerings, and to fulfil buying and selling requests on the Site. We may email Visitors and Authorised Customers about research, or purchase and selling opportunities on the Site. In addition, we may email information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorised Customers in response to specific inquiries. Equally we may use it to provide requested information.

With whom FWA may share the information with

FWA may share Personally Identifiable Information about Authorised Customers with other Authorised Customers. This may be Customers who wish to evaluate potential transactions with other Authorised Customers. We may share aggregated information about our Visitors with our affiliated agencies and third-party vendors. This may include the demographics of our Visitors and Authorised Customers. We also offer the opportunity to “opt out” of receiving information or of us contacting you. This includes any agency acting on our behalf.

How is Personally Identifiable Information stored?

FWA securely stores the Personally Identifiable Information collected. It is not accessible to third parties or employees of FutureWave Accounting Ltd except for use as indicated above.

What choices are available to Visitors about collection, use and distribution of the information?

Visitors and Authorised Customers may opt out of receiving unsolicited information from us by responding to emails as instructed. Alternatively, you can contact us at louise@futurewaveaccounting.co.uk. This includes opting out of us, and/or our vendors and affiliated agencies, contacting you.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer. The visitor’s browser then provides the information to the website each time the visitor returns.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to show when a website sends a cookie. However, if you do not accept cookies, you may not be able to use certain portions of our Service.

Are Cookies Used on the Site?

FWA uses cookies for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorised Customers. For example, if an Authorised Customer logs on and the site is unused for more than 10 minutes, we will automatically log the Authorised Customer off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://futurewaveaccounting.co.uk, with the drawback that certain features of website may not function properly without the aid of cookies.

Cookies used by our service providers

Our service providers use cookies, and may store those cookies on your computer when you visit our website. You can find more details about which cookies the site uses in our cookie policy page.

How does FutureWave Accounting Ltd use login information?

FutureWave Accounting Ltd uses login information in addition to the date and time of visit. This includes, but is not limited to, IP addresses, ISPs, browser types, browser version, and pages visited. It uses this data to analyse trends, administer the Site, and track a user’s movement and use. It also uses the data to gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorised Customers on the Site?

FWA has entered, and will continue to enter, partnerships and other affiliations with other vendors. Such vendors may have access to certain Personally Identifiable Information. This is on a need to know basis for evaluating Authorised Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.

How does the Site keep Personally Identifiable Information secure?

All our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorised Customers is only accessible to a limited number of qualified employees. FWA gives these qualified employees a password to gain access to the information. We audit our security systems and processes on a regular basis. FWA protects sensitive information, such as credit card numbers or national insurance numbers. It does this by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorised Customers for any such occurrences.

How can a Visitor correct any inaccuracies in their Personally Identifiable Information?

Visitors and Authorised Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies. They may do this by emailing us at louise@futurewaveaccounting.co.uk.

Can a Visitor remove or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorised Customers with a mechanism to remove/deactivate Personally Identifiable Information from the Site’s database. This is by contacting us. However, it may be impossible to remove a Visitor’s entry without keeping residual information. This is because of backups and records of deletions. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally removed. We will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Your rights

Here is a summary of the rights that you have under data protection law: